Effective Date: 21-12-2025

Finmate Consulting Inc. (“Finmate,” “we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of personal information. This Privacy Policy explains how we collect, use, disclose, store, and safeguard personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and other applicable Canadian privacy laws.

1. Scope of Policy

This Privacy Policy applies to the personal information of:

• Visitors to the Finmate website.
• Individuals who contact us (via email, phone, or booking tools).
• Prospective and current clients and their employees/representatives.
• Business partners and independent contractors.

2. Information We Collect

We collect personal information only where necessary for legitimate business purposes.

2.1 Personal Information

This may include, but is not limited to: name, email address, phone number, job title, business name, and billing/payment-related details.

2.2 Client Account Information

When providing services, we collect: business and contact details, financial and bookkeeping-related information, and, where authorized, software access credentials.

2.3 Website Visitor Information

When you visit our website, we may automatically collect: IP address, browser type, device information, pages visited, and referring URLs. This data is used for analytics and website improvement.

3. Purpose of Collection and Use

We use your personal information strictly for the following purposes:

• To provide the contracted bookkeeping and financial support services.
• To manage client relationships, communications, and reports.
• For internal quality control and compliance.
• To respond to inquiries and discovery calls.
• To meet legal, regulatory, or contractual obligations, and to protect against fraud.

4. Consent

By providing your personal information to Finmate, you consent to its collection, use, and disclosure as described in this Privacy Policy. You have the right to withdraw your consent at any time, subject to legal or contractual restrictions, by contacting us using the information provided below.

5. Cookies and Tracking Technologies

Finmate uses cookies and similar tracking technologies (such as Google Analytics) to analyze website performance, enhance user experience, and understand traffic patterns. You may disable cookies through your browser settings, though this may affect the functionality of some website features.

6. Disclosure of Personal Information

Finmate does not sell, rent, or trade your personal information. We only disclose personal information to third parties when necessary, including:

• Trusted independent contractors or finance professionals under strict confidentiality agreements.
• Cloud-based software providers (e.g., accounting, storage, communication platforms).
• Professional advisors (e.g., legal or compliance consultants).
• Government authorities or regulators, where required by law.
All third parties are required to implement appropriate safeguards and use the information solely for authorized purposes.

7. Data Security and Retention

Security: We implement reasonable administrative, technical, and physical safeguards to protect personal information against loss, theft, unauthorized access, disclosure, or misuse.

Retention: Personal information is retained only for as long as necessary to fulfill the purposes outlined herein or as required by Canadian law. Information is securely deleted or anonymized when no longer required.

8. Your Rights

Under Canadian privacy laws, you have the right to:

• Request access to your personal information held by Finmate.
• Request correction of any inaccurate or incomplete information.
• Withdraw your consent (as outlined in Section 4).

Requests may be submitted to the Contact Us section below.

9. Changes to This Privacy Policy

Finmate may update this Privacy Policy periodically to reflect changes in legal requirements or business practices. The updated version will be posted on our website with a revised Effective Date.

10. Contact Us

For questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact: Finmate Consulting Inc. Email: support@finmate.ca